Dr.Thomas (Special Correspondent)
A 30-year-old private firm employee who was victim of the fraudulent transaction is running from pillar to post to get her bank account defreeze her bank account for the last three months.
Thanks to the insensitivity of the bank,the victim was suffering huge financial difficulties and sought the help of south division police.
The victim who had an account in private bank got frozen her bank account by Ghaziabad branch due to some misunderstanding three months ago,and the victim is running from pillar to post to get it released.
The victim was one among the many people who echoed her concern at the cyber victim day organized by Southeast Division police at HSR Layout on Saturday.
The cyber victim day initiative is a platform to support the cyber crime victims and redress their issue and provide update about their cases.
The platform also serve to educate them provide counselling service and discuss preventive measures with support and solace,CK Baba, DCP,Southeast Division,said .
Around 300 people attended,majority of women shared their experiences about safety of their privacy on cyber world,cyber bullying and harassment.
The victims also shared their experiences that despite court orders,their account have not been defreezed by banks for many months.
This has burdened them financially further as they had lost the money in fraudulent transactions.The bank refused to release the accounts despite court order citing no clear guidelines from their respective head quarters which would take many months, a senior officer,said.
This is one of the grey area and majority of the probes are getting delayed due to non cooperation of the banks.
It may be recalled that City police commissioner B. Dayananda,held a meeting with the bank representatives and nodal officers to discuss about this issue on October 11,but the problem continue unabated .
As per the rules the bank as soon as cyber crime is reported freeze all the bank accounts related including primary, secondary and tertiary accounts.
This will initially helps to recover the amount transferred online,but the problem will be releasing the blocked accounts.
The golden hour rule says that the victim of cyber crime should call 1930 or police control room without wasting time. this will help the police to block the transactions and recover the lost money.
This golden hour rules applicable to police and the bank officials concerned.But the bank officials unnecessary delay will hamper the probe and speed of the investigations.
The increasing cyber crime incidents are also attributed to lack of interest among the investigators.The primary concern of all the cyber crime case investigations is to recover the lost money.
Once the money is recovered the police stop investigating to track down accused and file closure reports.This indirectly help the accused to continue their activities unabated .