Customer Outreach Initiative Conducted by Public Sector Banks (PSBS) During October,2019

As per the Union Finance Minister’s directive to Public Sector Banks (PSBs) in September, 2019, Customer Outreach Programmes were conducted by PSBs in participation with other banks and NBFCs in 226 districts (from 01.10.2019 to 09.10.2019) in Phase – I and 148 districts (from 21.10.2019 to 25.10.2019) in Phase – II. PSBs actively reached out to their customers in these camps and made concerted efforts towards activities such as sanctioning of loans as per prudential normsopening of accounts along with Aadhar and mobile seeding of accounts, and popularizing BHIM app. The drive also simultaneously galvanised similar outreach efforts in individual branches of PSBs i.e. outside the camps.

Highlights of the achievements during the initiative are as under:

  • Total Disbursements during the month of October 2019 was Rs. 2,52,589 crore including camps and all branches.
  • An amount of Rs. 1,05,599 crore was disbursed towards New Term Loan.
  • An amount of Rs. 46,800 crore was disbursed towards New Working Capital loans.
  • Total New Term Loan + New Working Capital (Rs 1,05,599 crore + Rs 46,800 crore) was 60% of total disbursement.
  • Credit to NBFCs during the month of October 2019 was Rs. 19,627.26 crore.

The details are as unde